Your Safety & Privacy First
We protect both passengers and drivers by keeping personal information private and secure throughout every journey.
How We Protect Your Privacy
Your personal information stays private. We share only what's necessary for a safe, successful journey.
Protected Contact Information
Phone numbers and personal contact details are never shared between passengers and drivers
Name Only Sharing
Drivers see only your first name for pickup identification
Secure Communication
All messages go through our platform without revealing personal numbers
Data Encryption
All personal information is encrypted and securely stored
What Information is Shared?
Drivers See:
- • Your first name only
- • Pickup location
- • Destination
- • Agreed fare amount
Passengers See:
- • Driver's first name
- • Vehicle make, model, and color
- • License plate number
- • Driver rating
Phone numbers, email addresses, and full personal details are never shared. All communication happens securely through our platform.
Comprehensive Safety Measures
Safety Features
- All drivers undergo background checks and license verification
- Real-time GPS tracking for every journey
- Share your trip details with trusted contacts
- In-app emergency assistance button
- 24/7 safety support team
- Driver ratings and feedback system
- Secure payment processing - no cash handling required (pre-paid bookings)
- Journey history and receipt storage
24/7 Safety Support
Our dedicated safety team is available around the clock to assist with any concerns during your journey.
Emergency Hotline:
033 022 033 33
Report Concerns
If you experience any issues or have safety concerns, report them immediately through the app or contact our safety team.
All reports are taken seriously and investigated promptly to maintain the highest safety standards.
Secure Payment System
Current Pre-Paid System
All bookings are currently pre-paid through our secure payment platform. This means:
- • No cash exchanges during the journey
- • Reduced safety risks for both passengers and drivers
- • Transparent pricing with no surprises
- • Automatic digital receipts for all journeys
Coming Soon: Digital Hail-a-Taxi
We're developing a new feature that will allow you to hail local taxis on-demand with cash payment options:
- • Request immediate pickup from nearby licensed taxis
- • Option to pay cash directly to the driver for metered fares
- • Journey details automatically uploaded to your trip history
- • Same transparent booking fee structure
- • Partnership with local operators ensures fare accuracy
This feature will maintain the same privacy protections and safety standards.
Your Trust is Our Priority
We're committed to maintaining the highest standards of safety and privacy for every journey.
Licensed Drivers
Every driver verified and licensed by local authorities
Safety Support
Round-the-clock assistance for any concerns
Data Protection
Bank-level encryption for all personal information