Phone Connection Service
Our secure phone connection system allows passengers and drivers to communicate during active bookings while protecting your privacy.
How Phone Connection Works
For Passengers
Call the Service Number
During an active booking, call 033 022 033 33
System Identifies Your Booking
Our system recognizes your phone number and active trip
Connect to Your Driver
You'll be connected directly to your assigned driver
Communicate Safely
Update pickup details, location, or timing - your numbers remain private
For Drivers
Receive Passenger Calls
When passengers call 033 022 033 33, they're routed to you
Call Passengers When Needed
Use the same number to reach your passenger for the active booking
Update Journey Details
Coordinate pickup locations, arrival times, or route changes
Privacy Protected
Passenger's real number stays private throughout the journey
Key Features
Privacy Protected
Your real phone number is never shared. All calls are routed through our secure system.
Real-Time Updates
Communicate pickup changes, delays, or special instructions in real-time.
Active Bookings Only
Service works only for active bookings, ensuring secure and relevant connections.
Usage Guidelines
✓ Use This Number For:
- • Updating your pickup location during an active booking
- • Coordinating with your driver about arrival
- • Confirming meeting points at airports or stations
- • Communicating delays or changes
- • Asking about estimated arrival time
✗ Do NOT Use This Number For:
- • Making new bookings (use the app or website)
- • Customer support inquiries
- • Fare disputes or refund requests
- • Lost property claims
- • General questions about the service
Need Help During Your Journey?
Call our connection service to reach your driver instantly